JOB DESCRIPTION:
Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The Housekeeping Supervisor will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.
JOB REQUIREMENTS:
Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
Superior time management and organizational skills
Strong interpersonal skills with an emphasis on leadership ability
Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
Knowledge of computers including MS Word, Excel and Internet
Knowledge of health and safety standards
Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
Knowledge of laundry operations
DUTIES:
Responsible for the day-to-day operation of the Housekeeping Department
Assist in recruiting and retaining a strong service oriented team
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
Conduct guest room and public area inspections
Monitor and manage labour efficiencies and all other departmental costs
Ordering of departmental supplies and conduct monthly linen inventories
Scheduling for Room Attendants, Public Area cleaners and Laundry staff
Maintain proper lost and found procedures.
Assist in training of new team members
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed
APPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
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